Politique de remboursement

The "Final Sale" Policy Because we are a small boutique, all sales are final. We currently do not offer returns or exchanges for change of mind.

Wait, what if it's broken? While we don't do "returns," we absolutely stand by our quality. Please inspect your order the moment it arrives. If the item is defective, damaged, or you received the wrong thing, email us at hello@bioboy.ca immediately. We'll evaluate the issue and make it right—whether that's a replacement or a refund for the damaged goods.

Refunds (for defective items only) If we approve a refund for a damaged item, you'll be automatically refunded on your original payment method within 10 business days. Keep in mind that banks can be slow and may take a few extra days to post the credit to your account.